Login Help
Having trouble logging into E-Teller?
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Enter your Login ID (ex. 12345), if you use your account number as your Login ID. You can not longer enter your last check digit (ex. 12345-0). To clarify, only use the numbers before the dash.
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If you cannot get your password to work, it can be reset by calling a Member Service Representative at 405.743.3328.
Procedures for Changing Account Information in E-Teller Online Account Access
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Direct browser to www.cuintouch.com.
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Login to account.
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Once logged in successfully, on the left-hand side of the screen, click on “Member Options.”
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To change account password, click on “Account Access Password.”
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At the next screen you will be able to change your password.
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To change your Login ID, click on the “Login ID.”
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To change Challenge Questions, click on “Challenge Questions.”
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If you have any problems with logging in or have forgotten your Login ID or Password, please call 405.743.3328 and ask a Member Services Representative for help.
Multi-Factor Authentication:
Beginning December 3, 2007, the Credit Union’s online account access will require multi-factor authentication. The purpose of this federally mandated change to our online product is to help prevent identify theft and other online forms of fraud. This adds an extra layer of protection to your online account.
After you first log on, you will choose 4 challenge questions from a pre-set list of 10 questions established on the system. These challenge questions will help our computer system to verify that you are indeed who you say you are when you log in to your account.
From the point you choose the questions forward, the system will randomly pick a question from the 4 each time you log on. A complete set of instructions will be provided while you are choosing your questions and answers. It will be vital that you remember the answers to the questions that you select—including the exact spellings and capitalization of your answer.
